Some further explanation (also see our USB isolator guide) Your device does probably either require too much power, or needs USB High speed mode (480Mbps). However, it doesn’t work with all USB devices. The USB isolator is “transparent” for the computer, so there are no drivers to install. It doesn’t work, do I need to install a driver? We have return addresses in USA, UK, Germany and China. We will ask you to pay shipping cost for sending the item back. Yes, we offer a 1 year warranty on all our products. New High-Speed isolator available here: Hifime High-Speed USB Isolator (supports samples rates above 96/24) It works with dac’s that support up to 96kHz/24bit, it does not work with 192/24 sample rates. We do accept returns when it doesn’t work or remove the noise from your device. However the noise you’re experiencing might be caused in another way and might not be removed by the isolator. Will the USB Isolator get rid of my noise?īuzz noises are often ground loop problems, and this is exactly what the USB isolator will remove. ![]() Does not work with Focusrite sound cards!.Confirmed working with Prophet 12 synthesizer and other synthesizers (for MIDI). Works with M-Audio MKII card, and most USB mics.Some computers will not wake up the isolator after sleep/standby, requires to disconnect and reconnect the isolator.You need to open the box and move both switches to the L position. Supports Low speed devices (mouse, keyboards, some midi converter) through internal switch.DOES NOT WORK WITH multi channel DACs/sound cards.High-Speed isolator here: Hifime High-Speed USB Isolator DOES NOT WORK WITH high resolution 384kHz or 192kHz DACs (they requires USB High speed mode) – even when you play only 44.1kHz files.This isolator is confirmed to be working with Presonus Audiobox.High Speed mode 480Mbit/s is not supported (see here for other version) ![]() Supports other USB devices that runs on USB Low or Full speed modes.Works with stereo DACs that supports sample rates up to 96kHz/24bit and that doesn’t require too much power.You can check which version you have by looking at the serial number on the underside of the unit: serial numbers beginning “SU” are the USB 1.1 variant, “S2” is the USB 2.0 variant. *the USB 1.1 version of the Saffire 6 USB is no longer supported. You can install the latest driver by selecting your product in the Downloads section of our website, then installing either Focusrite Control (2nd Gen Scarlett 6i6, 18i8 and 18i20, 3 rd Gen Scarlett Range, Clarett USB Range), Scarlett Mix Control (1st Gen Scarlett 6i6, 8i6, 18i6, 18i8 and 18i20) or the standalone driver installer (1st and 2nd Gen Scarlett Solo, 2i2 and 2i4, iTrack Solo, Saffire 6 USB 2.0). ![]() We want to make sure that we’re doing everything we can to give the best customer experience, so you can focus on your creativity. This release brings the 1st Generation Scarlett Range, iTrack Solo and Saffire 6 USB 2.0 up to the same driver versions as the 2nd and 3rd Generation Scarlett ranges and the Clarett USB range.ġst Generation Scarlett 6i6, 8i6, 18i6, 18i8 and 18i20 continue to be supported by Scarlett Mix Control 1.10.ĭelivering stable driver performance is one of our highest priorities. We recently released our latest Windows USB driver (version 4.63.23) which supports the following devices:
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